Effective Date: 17.06.2025
This Withdrawal Policy explains how vendors on the SKYDO platform can request and receive their earnings. By registering as a vendor, you agree to abide by the terms and conditions stated below.
1. Eligibility for Withdrawal
- Withdrawals are available only to verified vendors with an active subscription and valid KYC (PAN, Aadhaar, and bank details) submitted.
- A minimum withdrawable balance threshold of ₹1,000 must be reached before initiating a withdrawal.
- Only cleared balances (after deduction of platform fees, taxes, and refund holds) are eligible for withdrawal.
2. Withdrawal Request Process
- Vendors can submit a withdrawal request directly through their vendor dashboard on https://skydo.in.
- Requests must include the desired amount, bank account details, and any supporting information if requested.
- SKYDO will verify the request and initiate processing within 3–7 business days.
3. Payment Method
- All withdrawals are made via bank transfer (IMPS/NEFT/UPI) to the account provided during vendor registration.
- The name on the bank account must match the vendor’s verified identity.
- Any payment gateway charges or transfer fees (if applicable) may be deducted from the withdrawal amount.
4. Withdrawal Limits & Frequency
- Vendors may request withdrawal once every 3 days.
- For high-volume vendors, special arrangements can be requested and approved by SKYDO.
- Withdrawal limits may vary based on account activity, fraud risk, or verification level.
5. Holds & Restrictions
SKYDO may temporarily hold vendor payouts in the following situations:
- Refunds or disputes are pending with customers
- Unverified or mismatched bank account details
- Suspicious or fraudulent activity
- Violation of platform policies
SKYDO will notify the vendor if any payout hold is applied, along with a reason.
6. Taxes & Deductions
- SKYDO may deduct any applicable platform service fee as per Indian tax laws.
- Vendors are solely responsible for maintaining proper tax records and complying with GST (if applicable).
- An annual income summary or withdrawal report can be requested by vendors for tax purposes.
7. Dispute Resolution
In case of any errors or disputes in withdrawal, vendors can raise a support ticket via:
- Email: info@skydo.in
- Phone: 9942803045
Our finance team will investigate and resolve such issues within 7 working days.
8. Policy Updates
This policy may be updated at any time without prior notice. Vendors are advised to check this page regularly to stay informed of the latest rules and procedures.
Contact Information
Business Name: SKYDO (Individual)
Email: info@skydo.in
Phone: 9942803045
Address: 744, EVN ROAD, ERODE – 638001